Important Consumer Warnings on Renting Hawaii Vacation Accommodations and the Consumer Safeguards Provided by Suite Paradise.

Warnings to renters:

Beware the rental operator who does not divulge their office location or direct phone numbers - Beware those who rent only Online, or remotely from off island locations, especially if they provide no direct and/or local way to contact them. Such operators often cannot or may not provide on-island assistance to guests, or hide behind the anonymity of the Internet. Again, be especially cautious if a rental company can only be contacted by E-mail or by phone only during limited times, and especially if no street address and management office phone number is shown Online, or if all matters are handled by a third party booking agency which has little or no direct knowledge of the accommodations or their condition.

Beware those who cannot be found or assist when you need them most - Beware rental operators only work limited schedules, and be unavailable to assist you in time of need. Also owners renting only only one or two accommodations are generally unable to offer alternative accommodations should a breakdown occur, such as failure of the hot water heater, refrigerator or plumbing system.

Beware unlicensed and remote vacation rental operators & stay safe! - Beware unlicensed vacation rental providers who may operate outside the Hawaii law designed to protect visitors by requiring rental providers to have on-island management so guests may have a local management contact to remedy problems during their visit. Understand the the State of Hawaii is less able to provide remedies to visitors when problems occur, if the rental accommodation provider is off-island or unlicensed.

The safeguards and benefits of booking vacations with Suite Paradise:

Fully Licensed and Regulated - Suite Paradise and Shoreline Properties Corporation are licensed and regulated by the State of Hawaii as providers of vacation rentals and travel products, and property management respectively. Some rental providers operating from remote locations may not be licensed.  If so, they are operating outside the Hawaii law which is designed to protect consumers by requiring rental providers to have on-island management so guests may have a local management contact while visiting Kauai.

Located in Poipu Kai Resort in Poipu Beach - To assist you properly Suite Paradise is located in Poipu Kai Resort . Beware those who rent from off island locations without managers on Kauai.  They cannot provide on-island assistance to guests. Also small rental operators may be unable to offer alternative accommodations should a unanticipated need or breakdown arise.

We are ready to assist guests 24 / 7 - To assist guests better should an urgency arise, Suite Paradise has a 24 hour telephone number.  Also our office is open and staffed every day. Be cautious if a rental company is basically anonymous on the Internet. Beware those who can only be contacted by E-mail or only by phone during limited times, and especially if no street address and phone number is shown online or all matters are handled by a third party booking agency.

Superior Accommodations & Their Care - Our vacation rentals at Poipu Kai receive major top-to-bottom cleanings in its accommodations several times each year. Also prior to and following every guest occupancy there are careful and thorough cleanings, inspections and replenishment. We also refurbish regularly in order to provide well furnished and maintained up-to-date accommodations.

Honest, Straightforward - Suite Paradise clearly and fairly states its Poipu Kai and other offerings, its refund and cancellation policy. Also it is one of very few rental firms extending to guests who cancel, a limited forfeiture credit towards a new booking, for details click here.

Four decades of Guest Satisfaction - Suite Paradise is in its fourth decade of providing quality Kauai vacation rentals at Poipu Kai and other fine resorts in Poipu beach . Most of our guests are satisfied repeat visitors or their friends. We treasure our reputation for excellence and work hard to uphold it.

If you desire further information click on the links below or contact us, we will be happy to provide additional details and/or references.

To return to previous Poipu Kai page click here.

Poipu Kai Resort | Accommodations | Beaches | Resort Comparison Chart
Poipu Kai Studios | Map of Kauai | Golf | Kauai and Hawaii Guides, Maps, Books, Music